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bambootip
  • Ling Lee
    • About Me
    • Recommendations
  • Portfolio
    • AON
    • Cisco Systems
    • DELL TECHNOLOGIES
    • Beachbody
    • Disney
    • LA Health Care Duals
    • Myspace
    • Prodege
    • Thomson Reuters Elite
    • Thomson Reuters Legal Tracker
    • Thomson Reuters ProLaw
    • Thomson Reuters eBilling Hub
    • Toyota
  • Case Study
    • DELL TECHNOLOGIES
    • Thomson Reuters
    • Beachbody
  • Contact

Thomson Reuters ProLaw

Home Thomson Reuters ProLaw

ProLaw UX Responsibility

UX Lead: created business intelligence dashboards, metrics and financial benchmark for key stakeholders across desktop, web portal mobile

Samples upon request

User Researcher: lead  user interviews in onsite or/and remote user testing sessions.

Samples upon request

 

ACHIEVEMENTS

  • Successful digital transformation across desktop, web and mobile space.
  • Improved overall accessibility and usability
  • Dramatic oost conversion boost since product release
  • Least disruptive UI framework strategy ensures overall good user retention rate
  • Qualitative user testing and click tracking indicates successful navigation
  • Metrics are the signals that show whether your UX strategy is working. Using metrics is key to tracking changes over time, benchmarking against iterations of your own site or application or those of competitors, and setting targets.

 

USER CENTERED DESIGN

DISCOVERY PHASE

  • Setting goals and objectives
  • Stakeholder interviews
  • Building personas
  • User Testings (qualitative and quantitative studies)

Related Projects

Thomson Reuters eBilling Hub

Northrop Grumman

Myspace

Disney Studio

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Contact Info

  • Ling Lee
  • Bambootip.com
  • 310-699-3115
  • ling@bambootip.com
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